Forum Discussion

Jay21j's avatar
Jay21j
Member
2 years ago

view invoice online landscape show as portrait

I have had my invoices setup as landscape for many years without any issues printing, emailing or creating PDF's Now that I have setup online payments when my customers are emailed, the attached PDF...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Jay21j,

Thank you for your post and welcome to the Community Forum! I apologize for the inconvenience you've experienced in viewing your invoices. Your patience and understanding are greatly appreciated. To resolve this issue, please follow these steps:

  1. Navigate to Setup>>Customise Forms.
  2. Select Purchases.
  3. Choose the desired layout (item) and the form.
  4. Select Customise.
  5. Within the Customise forms window, select the Print Preview tab.
  6. In the Page Setup section, ensure that the Orientation is set to be Portrait.
  7. Go back to the Customise tab
  8. Move all the desired fields further up the page (click and drag higher up the page).
  9. Change back to the Print Preview tab.
  10. Update the Orientation is set to be Landscape.
  11. You'll then need to further customise the invoice as necessary.

The above process will allow you to move those fields that are currently off-screen up the form page so that they can be edited or deleted or moved into another position.

Please do let me know how you go on this.
Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.