Why has my subscription amount doubled

Hi MelK1,

 

I understand your concern regarding the sudden increase in your subscription amount. After reviewing your account, it appears that the reason for the $708 monthly billing is due to the removal of the multi-file discount, which took effect on April 1, 2024. You can find more details about this update at the following link: Update to the AccountRight additional file discount.

 

If you have any further questions or require clarification on this matter, I suggest reaching out to us directly or connecting with our virtual assistant, MOCA, on our website. If MOCA is unable to provide the assistance you need, rest assured that it will help escalate your query to our live chat team. We're here to assist you every step of the way.

 

Cheers,

Princess