Solved
Window opens off screen to the right
For some unknown reason I often find that when I try to open a window (it can happen from anywhere, instead of opening in the visible area, the window opens off-screen to the right. When it happens t...
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Hi TheRob
Thank you for your post. If the window is opening outside of your current screen, that sounds like it might be a display issue on your computer. Is it possible you have a 2nd display connected?
If you go into the Settings on your computer, then Display you can check if you perhaps have an extra display connected?
Hope that helps.
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Thanks for your comment. Yes, I have twin monitors. I use one for MYOB and the other for whatever else I am working with/on. Does MYOB expect me to widen my display to cover both screens with MYOB?
Hi TheRob
Accountright is designed to display on one screen when maximized. If it is opening some windows on the second screen that sounds like something environmental in the settings of your specific computer is causing the software to do that.
I would check that your system meets our Recommended system requirements, then check with an IT professional regarding the settings on your computer causing some windows to open on both screens.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara,
Just to clarify, no MYOB is not opening a window on the second screen. I have an old Windows 10 i5 PC with two monitors, One is 1920 X 1080; The other is 1680 X 1050. Windows works on either screen when I drag the window from one screen to another.
The odd behaviour is that sometimes, when I am drilling down on a record, nothing appears to happen. However if I look at the bottom of the window, the horizontal scroll bar has appeared and when I scroll across to the right, the window I tried to open is there. It is outside the boundary of the screen, AS IF MYOB thinks I have a super-wide screen.
Bazaar, I know, why, I don't
Rob
