Write Off Credit from Supplier
We had a mobile phone account that was closed in May 2023 due to the phone being no longer in use. As the account was prepaid, there was a small amount that the phone company owed to us and we were ...
Forum Discussion
Hi AEH2,
Thank you so much for your post and my apologies for the late response. You might find it helpful to consult your accountant regarding the accounts, amounts, and tax codes involved in this process. However, I recommend starting with the Help Article: "Customer returns, credits and refunds" to initiate the process.
Feel free to post again, we're happy to help!
Regards,
Earl
