10% Super Guarantee Calculation in MYOB NOT 10% !!!!!!!
Hi The_Doc
Superannuation is calculated on a full month basis and thus to accurately look at the superannuation amount of a particular pay all pays in that month do need to be taken into consideration. This is due to the fact that AccountRight may do an adjustment on a pay to ensure that superannuation is calculated as intended for that full calendar month.
We've happy to look into the superannuation calculation for you, we would need to grab the screenshots of the following information to investigate in more detail:- The Superannuation information window - Payroll>>Payroll Categories>>Superannuation>>Select the supernanuation category
- A list of the exempt categories for that superannuation category (Exempt button in that Superannuation information window).
- A copy of the Pay Employee window for that employee showing a different superannuation value than expected
- The pay history for that particular month for that employee - Card File>>Cards Lists>>Employees>>Select the employee's card>>Payroll Details>>Pay History (LEFT-hand side)>>Show pay history for x month (the same as that of the payment date of that pay).
Based on the fact that you did say you created a new category for 5% but it gives you 10% you have a pay history for the month that has the incorrect superannuation amount on it. As a result, the system is doing an adjustment on that pay to give you that full calculation basis for the calendar month.
