Forum Discussion
Hi there Trandy,
You can generate the confirmation code needed to confirm your company file using the Confirmation Assistant. Check this link for detailed steps on how to do this.
Best regards,
Doreen
I have been through the site that link refers to a number of times on Monday night and this morning as I was absent yesterday. I couldn't find a spot that helped me generate a code though. You might need to spell it out. I've been using MYOB for years and never came across this problem before when trying to confirm AccountRight Premier and Payroll before. I am not an online user but rather a local user. Our data files are held on our own server. If that makes a difference to advice being given. Premier is still behaving as it always has and confirming successfully without displaying a field with company file code details entry greyed out. It is still using the confirmation window it always has. It's only Payroll that has changed this time for some reason. MYOB support have emailed and I'm not getting any further ahead with them yet either.
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