Forum Discussion

JOberg's avatar
JOberg
Experienced Cover User
4 years ago

Activity Slips coming through as unprocessed timesheets

In our system preference, we have I use Timesheets for Payroll. When you look at the timesheets any hours that entered through the time billing system are not visible - as you would expect but when ...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi JOberg 

     

    Thank you for providing that import file.

     

    Generally speaking, if you are importing activity slips and don't have the preference set to include time billing you would encounter a warning message and that payroll information would not be imported. However, due to the configuration of the import file, it appears to be bypassing a check made on the data and thus is adding that timesheet information. As a result, by adding that timesheet data but it not being processed it would be appearing in the report.


    To correct the situation going forward, the recommendation would be to remove the Base Hourly (Payroll Category column/data) in the import file. This will cause the system not to import that information. Do, of course, continue to entering timesheet where appropriate.

     

    For past situations, the only way I think you could correct it would be to delete those activity slips and then reprocess. 

JOberg's avatar
JOberg
Experienced Cover User

Hi Steven

 

We import a csv file - attached is the csv file for those two activity slips you have asked for. As well as a PDF of thescreenshot of the activity slips.

 

I really appreciate you investigating this for me.

 

Regards

Jeanette

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi JOberg 

 

Thank you for providing that import file.

 

Generally speaking, if you are importing activity slips and don't have the preference set to include time billing you would encounter a warning message and that payroll information would not be imported. However, due to the configuration of the import file, it appears to be bypassing a check made on the data and thus is adding that timesheet information. As a result, by adding that timesheet data but it not being processed it would be appearing in the report.


To correct the situation going forward, the recommendation would be to remove the Base Hourly (Payroll Category column/data) in the import file. This will cause the system not to import that information. Do, of course, continue to entering timesheet where appropriate.

 

For past situations, the only way I think you could correct it would be to delete those activity slips and then reprocess. 

  • JOberg's avatar
    JOberg
    Experienced Cover User
    4 years ago

    Thanks, Steven - that worked!

     

    I appreciate your help.

     

    Regards

    Jeanette

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