Forum Discussion
scroll down through the threads until you find Pam Alexander's post. Undoing terminated employees in the reporting centre helps, as does just hitting the finalisation box (you can undo finalisations). I had 6 out of 23 records incorrect, 5 of which where terminated employees. Undoing the terminations worked for 4 of them and just hitting finalise (in exasperation) corrected the remaining 2 employees. There was no logic to what was going on
Yep just finalising seems to fix all sorts of anomolies on the MYOB STP portal. While the PDF reports were correct fro one of my clients, the Gross column was showing less than 50% of actual across all employees. On finalising, the Gross columns corrected itself in front of me.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.