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ilovepho's avatar
ilovepho
Trusted Cover User
2 years ago
Solved

ATO Declaration Not Working and Payroll Not Recording for 23-24

HI,

Tried processing a pay today and the ATO declaration does nto come up and the pay does not record in MYOB. Is there currnelty an issue with this.

  • ilovepho's avatar
    ilovepho
    2 years ago

    My issue was resolved via chat on Wednesday morning. Had to send through diagnostics and they were able to sort it out.

2 Replies

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  • Maharjanbimal's avatar
    Maharjanbimal
    Experienced User
    2 years ago

    We have had to update our STP settings in Payroll > Payroll Reporting > Payroll Reporting Centre > ATO Settings > STP settings.

  • ilovepho's avatar
    ilovepho
    Trusted Cover User
    2 years ago

    My issue was resolved via chat on Wednesday morning. Had to send through diagnostics and they were able to sort it out.

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