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AMJ1's avatar
AMJ1
Experienced User
8 months ago
Solved

ATO Issue -Cessation date cannot be before commencement date

We have an employee who left the organisation two years ago. This employee has started part tim work with us and I have just gone and reactivated the old "card".  So every payroll that is uploaded is now accepted with an error message. What should I do? What did I do wrong ?

Regards Annemarie

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  • Komal_S's avatar
    Komal_S
    6 years ago

    Hi TomD 

     

    In order to delete the payrun that is a part of larger payrun, you would have to delete the electronic payment transaction first (By going to Transaction Journal --> Disbursements).

     

    Note: This process only deletes the electronic payment transaction and not the individual payruns. 

     

    After deleting the electronic payment transaction, all the payruns would go back to "Prepare Electronic payments" screen and you can select the one you want to delete. Once the payrun is deleted and re-entered, you can create bank file for all the employees again. 

     

    More information on this process can be found on Making electronic payments help article. 

     

    Let me know if you have more questions on this. 

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi there AMJ1,

     

    I see that the error about the cessation date being before the commencement date is causing issues, and I'm here to help you with that. It looks like the error message "Cessation date cannot be before the commencement date" is occurring because the reactivated employee card has conflicting dates. Here’s what you can do to resolve this:

     

    • Check the Dates: Go to the employee card and ensure that the commencement date is set correctly. The commencement date should be the date when the employee originally started working with your organisation.
    • Update the Cessation Date: If the employee had a cessation date from their previous employment period, make sure it is removed or updated to reflect their new employment status. You can do this by going to the STP (Single Touch Payroll) reporting centre, navigating to the Employee terminations tab, and updating the termination details.

     

    Best regards,

    Doreen

  • AMJ1's avatar
    AMJ1
    Experienced User
    8 months ago

    I have gone to STP and amended the cessation date to 2022 . Wil go and remove the cessation from the STP

    Thanks 

    Will let you know next week's payroll if this worked 

    Thanks again

    Annemarie

     

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hey AMJ1,

     

    You're welcome! Sure thing. Just create a post again if you encounter any issues.

     

    Best regards,

    Doreen

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Issue -Cessation date cannot be before commencement date","id":"message:878921","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:214184"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:878921"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:878921"},"body":"

We have an employee who left the organisation two years ago. This employee has started part tim work with us and I have just gone and reactivated the old \"card\".  So every payroll that is uploaded is now accepted with an error message. What should I do? What did I do wrong ?

Regards Annemarie

","body@stringLength":"311","rawBody":"

We have an employee who left the organisation two years ago. This employee has started part tim work with us and I have just gone and reactivated the old \"card\".  So every payroll that is uploaded is now accepted with an error message. What should I do? What did I do wrong ?

Regards Annemarie

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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ATO Issue -Cessation date cannot be before commencement date","moderationData":{"__ref":"ModerationData:moderation_data:878926"},"body":"

Hi there AMJ1,

\n

 

\n

I see that the error about the cessation date being before the commencement date is causing issues, and I'm here to help you with that. It looks like the error message \"Cessation date cannot be before the commencement date\" is occurring because the reactivated employee card has conflicting dates. Here’s what you can do to resolve this:

\n

 

\n\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-12T15:07:27.272+10:00","lastPublishTime":"2024-09-12T15:07:27.272+10:00","metrics":{"__typename":"MessageMetrics","views":57},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:878921/message:878926","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:878964":{"__typename":"ModerationData","id":"moderation_data:878964","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:878964":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:214184"},"id":"message:878964","revisionNum":1,"uid":878964,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:878921"},"conversation":{"__ref":"Conversation:conversation:878921"},"subject":"Re: ATO Issue -Cessation date cannot be before commencement date","moderationData":{"__ref":"ModerationData:moderation_data:878964"},"body":"

I have gone to STP and amended the cessation date to 2022 . Wil go and remove the cessation from the STP

Thanks 

Will let you know next week's payroll if this worked 

Thanks again

Annemarie

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-13T10:27:21.847+10:00","lastPublishTime":"2024-09-13T10:27:21.847+10:00","metrics":{"__typename":"MessageMetrics","views":55},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:878921/message:878964","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:878969":{"__typename":"ModerationData","id":"moderation_data:878969","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:878969":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:291050"},"id":"message:878969","revisionNum":1,"uid":878969,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:878921"},"conversation":{"__ref":"Conversation:conversation:878921"},"subject":"Re: ATO Issue -Cessation date cannot be before commencement date","moderationData":{"__ref":"ModerationData:moderation_data:878969"},"body":"

Hey AMJ1,

\n

 

\n

You're welcome! Sure thing. Just create a post again if you encounter any issues.

\n

 

\n

Best regards,

\n

Doreen

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