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Loulou68's avatar
Loulou68
Contributing User
2 years ago

ATO ERROR CODE

Employee information errors:

 

* Cessation Reason Code must be provided:

(ATO ERROR CODE:  CMN.ATO.PAYEVNTEMP.000377)

 

* Cessation date cannot be before the Commencement Date

(ATO error code : CMN.ATO.PAYEVNTEMP.000282)

 

 

 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi Loulou68 

     

    Thanks for your post. Both of those errors relate to terminated employees. Go to the STP reporting centre>>Employee terminations tab and make sure terminated employees have a termination reason and the termination date is after the start date.

     

    To update those details you will need to remove the termination by clicking on Undo, you can then re-do the termination.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Loulou68's avatar
      Loulou68
      Contributing User
      2 years ago

      Hi Tracey,

       

      Thanks for your reply.

       

      The reason the termination date is BEFORE the commencement date, is that this particular employee left the business and then rejoined the business some months later.  This is why the termination date is before the commencement date, as it is a second commencement date.

       

      I'm not comfortable in permanently deleting this information, as payroll information is required to be kept for 7 years, by law.  Please could you advise what is the best solution to this problem?  Thank you.

      • 4Annette's avatar
        4Annette
        Experienced User
        2 years ago

        I have this problem also. Did you find a solution?