Base hours not reducing when paying AL or PL
when paying AL or PL the base hours are not being reduced, yet their is a tick. How to fix this ?
Forum Discussion
im unable to chat online it won't allow me
Hi Chellie22051,
Are you getting any error messages when you try to reach our live chat agent? When you're on our virtual assistant MOCA, just type "Get help from a support agent," and you'll get a link to connect to our live chat agent. If live chat isn't working, you can also call us directly using the phone number on our website.
Cheers,
Princess
When starting the live chat when i click on payroll it goes no further. Unsure if im able to chat or call as im new to the company. Can you please check and advise ?
Hi Chellie22051,
Even if you're new to the company, you shouldn't have any trouble reaching out to our live chat support team. Or you can contact our support team directly by phone. You'll find the phone number on the link provided by our moderator. You can also submit a case via MyAccount.
Regards,
Sai
unable to call as i need to answer the phone which is why i'd like to chat online. But i get to the chat online, it asks what software ie account right, then a list of MYOB products, i click Payroll, and the chat disappears....
