Base hours not reducing when paying AL or PL
when paying AL or PL the base hours are not being reduced, yet their is a tick. How to fix this ?
Forum Discussion
unable to call as i need to answer the phone which is why i'd like to chat online. But i get to the chat online, it asks what software ie account right, then a list of MYOB products, i click Payroll, and the chat disappears....
Hi Chellie22051,
If the live chat window was interrupted, it might have been a browser issue. This isn't common, so you can try accessing the live chat again via MOCA. If the problem continues and the chat window keeps closing, you can create a support ticket from the MyAccount window instead.
Feel free to create a new thread if you need any other help.
Thanks,
Genreve
