Forum Discussion

Asami's avatar
Asami
Contributing User
2 years ago

Bounced back superannuation

One of the super contribution payment bounced back to our bank account but we have not recieved any notifications from MYOB for the info. We use pay super function on MYOB to process the super monthl...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Asami,

 

Thank you for your post. Usually, once a super payment is unsuccessful, the payment will bounce back, and the MYOB Pay super team will notify you via email. If this is not the case, I'd be happy to take a look into your account and further check your super payments. Can you please send me a Private message with your serial number and ABN?

 

Cheers,

Princess

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