Forum Discussion

TotalPrecision's avatar
TotalPrecision
Experienced User
2 years ago

Cannot seem to log into MYOB Teams

This morning when I tried to login to MYOB Teams, it asks    MYOB Team would like access to your company file This authorization will allow MYOB Team to submit time records for payroll purposes. ...
  • TotalPrecision's avatar
    TotalPrecision
    2 years ago

    Hi Genreve, we were able to resolve it by updating our company file. 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi TotalPrecision, 

 

I hope you are well today. I sent you a private message on Thursday, but I didn't get any response. 

 

Feel free to respond to my private message if you still require any help with your MYOB Teams app. 

 

Thanks,
Genreve

  • GJVERMAAK's avatar
    GJVERMAAK
    2 years ago

    We are having the same issues.  Has this been resolved?

  • TotalPrecision's avatar
    TotalPrecision
    Experienced User
    2 years ago

    Hi Genreve, we were able to resolve it by updating our company file. 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi TotalPrecision, 

       

      Thank you for the response. We appreciate your time updating us regarding this. 

       

      I'm glad it all turned out well. May I ask how you updated your company file to help GJVERMAAK?

       

      If you have any other concerns, feel free to post again in the forum. 


      Thanks,

      Genreve

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