Can't perform super reversal
I have received the refund from MYOB for the super payment made earlier this month and have unmatched the super payment transaction I made in bank feeds. In the manage Payments window, my super trans...
Forum Discussion
MYOB have begun refunding clients who had duplicate super payments removed.
We did not have duplicate payments removed, just one, but it appears that MYOB have decided to refund everyone!
Because they have refunded our payment, I will now need to perform a reversal of my super payment made earlier this month and reprocess the same super payment once the MYOB super system is operating again. I will also have to allocate the debited super payment and the refunded super transaction in Bank Feeds to an expense account because they have no transaction to match too!
Ther is also no indication of how we will be notified that the system is fully operational again. Will we be emailed or will we just stumble across it in the Super tabs the next time we go in.
I feel for those businesses that had duplicate funds removed from their accounts, but now we are all being punished because of it. Not impressed.
