Forum Discussion

AccountsE's avatar
AccountsE
Experienced Cover User
9 months ago

Child Support STP Reporting

Hi MYOB Community,   Hoping for some guidance please. Services Aust has raised an issue with our STP reporting which has only occured recently.  Our STP reporting appears now to them as ZERO Child ...
  • Earl_HD's avatar
    Earl_HD
    9 months ago

    Hi AccountsE,

    Thanks for your post. Currently, we don't have an update yet on the reporting categories for Child Support deductions. For more information, you can also visit this help article. Child support deductions

     

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

IllawarraAnn's avatar
IllawarraAnn
Experienced Cover User
2 months ago

I am also having an issue with this. Services Australia have been calling me to find out why MYOB isnt sending through the report via STP as was previously occurring. I cannot find a solution, please advise when this will be fixed.

  • Ischy's avatar
    Ischy
    Contributing User
    2 months ago

    IllawarraAnnwe're also in the Illawarra and on the cusp of our ERP decision. We'd be keen to hear some feedback if you have some time.

    • IllawarraAnn's avatar
      IllawarraAnn
      Experienced Cover User
      2 months ago

      Hi Ischy, more than happy to discuss, although our experience was not as anticipated and MYOB offered no support to resolve the problems. I would definitely not recommend MYOB Advanced Construction-Acumatica as the partner we engaged had little to no experience and the implementation was an epic fail!

      • Ischy's avatar
        Ischy
        Contributing User
        2 months ago

        IllawarraAnn- could you please email me at see below Thanks

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