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Reporting","id":"message:865763","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:178422"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:865763"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:865763"},"body@stripHtml({\"truncateLength\":200})":" Hi MYOB Community, Hoping for some guidance please. Services Aust has raised an issue with our STP reporting which has only occured recently. Our STP reporting appears now to them as ZERO Child ...","body@stringLength":"853","rawBody":"
Hi MYOB Community,
Hoping for some guidance please. Services Aust has raised an issue with our STP reporting which has only occured recently. Our STP reporting appears now to them as ZERO Child Support and we have never had any issue before. Through investigation we have discovered the below on MYOB. Does anyone know:
1) When the below came into effect for Accountright?
2) If this will be recified and if so how soon?
Child support deductions
You can't currently report your child support deductions to the ATO via STP from AccountRight. This means you can assign Not Reportable as the ATO Reporting Category in your child support deduction payroll categories.
Thanks in advance for your assistance.
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IllawarraAnnwe're also in the Illawarra and on the cusp of our ERP decision. We'd be keen to hear some feedback if you have some time.
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we're also in the Illawarra and on the cusp of our ERP decision. We'd be keen to hear some feedback if you have some time.
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I am also having an issue with this. Services Australia have been calling me to find out why MYOB isnt sending through the report via STP as was previously occurring. I cannot find a solution, please advise when this will be fixed.
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I am also having an issue with this. Services Australia have been calling me to find out why MYOB isnt sending through the report via STP as was previously occurring. I cannot find a solution, please advise when this will be fixed.
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i tried looking at all of the above and still doesnt work
the app constantly crashes when im trying to access my inventory in a sales invoice
it wont load the inventory either still
","body@stringLength":"226","rawBody":"
i tried looking at all of the above and still doesnt work
the app constantly crashes when im trying to access my inventory in a sales invoice
it wont load the inventory either still
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Thank you for the update. If you go to create a sales invoice without entering anything into the invoice part from changing the layout to item layout, and select the item. Does this work or does it still crash ?
","body@stringLength":"468","rawBody":"
Hi ,
\n
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Thank you for the update. If you go to create a sales invoice without entering anything into the invoice part from changing the layout to item layout, and select the item. Does this work or does it still crash ?
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Child Support STP Reporting","moderationData":{"__ref":"ModerationData:moderation_data:865786"},"body":"
Thanks for your post. Currently, we don't have an update yet on the reporting categories for Child Support deductions. For more information, you can also visit this help article. Child support deductions
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Feel free to post again, we're happy to help!
If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.
Thanks for your post. Currently, we don't have an update yet on the reporting categories for Child Support deductions. For more information, you can also visit this help article. Child support deductions
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Feel free to post again, we're happy to help!
If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.
Regards, Earl
","kudosSumWeight":0,"repliesCount":2,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:865786_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:745736":{"__typename":"ModerationData","id":"moderation_data:745736","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:745736":{"__typename":"ForumReplyMessage","uid":745736,"id":"message:745736","revisionNum":1,"author":{"__ref":"User:user:254173"},"readOnly":true,"repliesCount":3,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"parent":{"__ref":"ForumReplyMessage:message:735294"},"conversation":{"__ref":"Conversation:conversation:727764"},"subject":"Re: Myob invoices app cant bring up my inventory items","moderationData":{"__ref":"ModerationData:moderation_data:745736"},"body":"
Hi
still not working, my program wont let me open the item in the invoice, or it wont let me make the invoice using the item layout when i need to enter my products
still not working, my program wont let me open the item in the invoice, or it wont let me make the invoice using the item layout when i need to enter my products
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Are you experiencing this with 1 particular item ? If you are, are you able to try and enter a test invoice in your AccountRight file with this item. Does it work ?
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Can you please attach screenshots of the invoice you're creating and the item you're attempting to select.
Are you experiencing this with 1 particular item ? If you are, are you able to try and enter a test invoice in your AccountRight file with this item. Does it work ?
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Can you please attach screenshots of the invoice you're creating and the item you're attempting to select.
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The account right works, the app wont load my items list so I can't make invoices