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monicarcsa's avatar
monicarcsa
Experienced User
6 days ago

Clearing House Error Code 4030 Fund not found

Clearing House Error: Error Code: 4030, Error Message: Fund 65127917725001 not found   I have been sent an error message that the Super payment rejected because of the error message above. I searc...
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Genreve_S's avatar
Genreve_S
MYOB Moderator
6 days ago

Hi everyone, 

 

Just a quick update, I went back and had another look and found a workaround in one of the cases.

After the original Pay Super payment was rejected and refunded, this is what worked:

  1. Set up a new super fund in MYOB using the same ABN and USI from SuperFundLookup.
  2. Switched the employee over to that new fund in their card/employee record.
  3. Reprocessed the super to the new fund.

After that, the super payment should go through without any issues.

Regards,
Genreve

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