Forum Discussion

Bowden's avatar
Bowden
Experienced Cover User
2 years ago

CMN.ATO.PAYEVNTEMP.000239

CMN.ATO.PAYEVNTEMP.000239 says it an error but it correct, employee was made redundant in 2021 and rehired in 2023 so how do i fix this from showing as an error?

  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Bowden

     

    Thanks for your post and Welcome here in the Community Forum. I hope you will find it to be a great resource and place of information.

     

    The Error message CMN.ATO.PAYEVNTEMP.000239 is due to trying to finalize an employee in STP Phase 2 but they have been terminated in STP Phase 1. What you will need to do to resolve this removes the finalization in the employee terminations tab, this is explained in this Help Article.

    Once you've done this you will need to redo the termination, this is explained in this Help Article. Once you've done this, please run a $0.00 pay or send an update event to update the YTD figures.

     

     

    If you do require further assistance feel free to reply to this post.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Bowden

     

    Thanks for your post and Welcome here in the Community Forum. I hope you will find it to be a great resource and place of information.

     

    The Error message CMN.ATO.PAYEVNTEMP.000239 is due to trying to finalize an employee in STP Phase 2 but they have been terminated in STP Phase 1. What you will need to do to resolve this removes the finalization in the employee terminations tab, this is explained in this Help Article.

    Once you've done this you will need to redo the termination, this is explained in this Help Article. Once you've done this, please run a $0.00 pay or send an update event to update the YTD figures.

     

     

    If you do require further assistance feel free to reply to this post.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

    • Bowden's avatar
      Bowden
      Experienced Cover User
      2 years ago

      thank you all sorted,

       

      I wasnt understanding why you would delete when it was correct and until I did delete the person I couldnt access the 2021 year.

       

      much appreciated.

      • Leneth_A's avatar
        Leneth_A
        Former Staff
        2 years ago

        Hi Bowden

         

        Thanks for the update on this. We're glad to hear it's now resolved.

         

        Regarding the reason for deleting the employee it's because of the transition from STP1 to STP2. You would need to do it to update the records to the ATO. I do recommend reaching out to your advisor or the ATO for more information.

         


        Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist

         

        Cheers,
        Leneth

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