HoneySandra
3 days agoExperienced Cover User
death of employee Unused leave
Tried calling MYOB and after wasting more than one hour the person was unable to help with processing unused leave entitlements.
Then she said I will put you through to Payroll, even though at the intial conversation step I had asked: Have I come through to the Payroll help department? When she put me through to the "proper" payroll department, MYOB had closed up shop for the day.
Please MYOB, put on specialist Payroll staff who understand Australian Payroll laws and guidelines.
Still no closer to getting the help I need, and the no, the community forum is not helpful either. I need to talk verbally with someone who can show me how to transfer the unused leave entitlements to the correct category of Death Benefit - ETP tax free.