Deleted Payroll & STP Report sent twice
Hello
I processed a pay for an employee and when I went to send the authorization to the ATO I clicked no by accident.
I ran another pay run and sent this to the ATO then went into the general journal and deleted one of the pays.
What i didn't realise is that the report would send through STP Phase 2 anyway at a later time so wasn't necessary to process a second time. I have just checked the report status in MYOB and it is showing 2 pays have been accepted. Because I deleted it, I can't reverse the remaining one or will have no pay history.
I can't restore the deleted file (Accountright). How can I correct this?
Thanks
Hi Jasmine86
Thanks for posting. And welcome to the Community Forum. STP sends the payroll data that is recorded in your file so the first step is to check that the correct pay runs are recorded and the YTD amounts are correct in the Payroll activity and Payroll register reports.
If they are, process a $0 pay run with the payment date as the current date and send through STP. That will update the YTD amounts with the ATO.
Please feel free to post again. I'm happy to assist you further.
Cheers,
Cel
