Deleting vs reversing an individual pay - MYOB does not do STP section (outsourced)
Hi, my client has his payroll ALL outsourced and the relevant payroll reports are entered as pays in his MYOB BUT NOT declared via STP (that occurs via the outsourced entity)
A change occurred effective start of new financial year (1/7/25) and the relevant item was not amended in our MYOB. i.e. total Super taken was same % in 2026 as in 2025 BUT it was 11.5% and 3.5% = 15% total - in 2026 it stayed at 15% but became 12% and 3%.. the Additional employee amount was NOT adjusted to show 3% in or MYOB - the outsourced version WAS correct
Pays were entered but in oversight they were processed as 12% and 3.5%, this produced an incorrect amount in the MYOB entries.
As the bookkeeper, I have discovered this on preparing the BAS. All amounts with the ATO are correct. but when i found this I wasnt able to amend the pays at all, option was then to delete each affected payroll and reenter, re-reconcile. This worked for Jul & Aug, but the only option I had for some was to reverse the pays.
Now I have multiple pays that still show on my bank reconciliation
Does anyone have a method to follow and/or a workaround to nullify the double entries??
I investigated and assumed that if they hadnt gone through the STP I should have been able to delete them individually, They didnt but I cant!
