As stated in previous posts, I have not changed the software or migrated the software or anything else that would mean using a differnet BMS ID.
it is the same file I have been using for over 10years. I have only finalised this once.
neither MYOB nor the ATO have been able to help with this issue other than to continually give me the same advice, which I can not zero pays as there is no second payroll to zero.
the only advice I have been given that might work is to instruct the employee to not use the prefilled amounts that may come through on the tax return from the not tax ready income statement. the ato tell me I have to have the not tax ready one removed however no joy on how I do this.
totally unacceptable MYOB