Forum Discussion
- ausnetworkingExperienced User
Found it !
just where everyone was saying it was.
Thanks for your help.
Much appreciated.
- CloverQFormer Staff
During the STP set up process, you'd be provided with a unique Software ID which you'd need to notify ATO, this software ID can be found under Payroll > Payroll Reporting > Payroll Reporting Centre > ATO settings. As of the BMSID, it can be found in your ATO portal, and you'd need to provide it within AccountRight's STP setup if you have reported via STP in other payroll software.
I'm wondering what's the exact error message received when the STP reports were rejected? I'd suggest going through this Help page for a list of common rejection errors and follow the applicable steps - Fix rejected reports and Single Touch Payroll.
Please feel free to let us know how if you have any further questions.
- ausnetworkingExperienced User
The error code helps thanyou. and I see that the problem is that its a new financila year so we dont actually need the BMSID at all.
Be nice if that was clearer early in the set up process. It is there but just not front and centre.
Yes this is the issue I ran into with the previous advice.
Just need to set up the STP again HOWEVER That menu option is not available.
If you can give me a heads up on this missing menu I be oblidged.
- CloverQFormer Staff
I'm glad to hear the error codes helps.
From your screenshot please select 'Single Touch Payroll reporting' which is at the bottom of the list, it will open up the Payroll Reporting Centre, go to the 'ATO settings' tab and you shall find the software ID on that page.
Please feel free to let us know if you have any other questions.
- ausnetworkingExperienced User
software ID is fine. I have that its where it shoul dbe.
My issue is that there is no option to set up STP.
It is not there.
- CloverQFormer Staff
By clicking on 'Single Touch Payroll reporting', if it takes you to the Payroll Reporting Centre page instead of the setup page, then it means you already have STP set up.
Could you please let us know why you are looking to set up STP again? What was the exact error message received when reports were rejected by ATO?
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