Forum Discussion
During the STP set up process, you'd be provided with a unique Software ID which you'd need to notify ATO, this software ID can be found under Payroll > Payroll Reporting > Payroll Reporting Centre > ATO settings. As of the BMSID, it can be found in your ATO portal, and you'd need to provide it within AccountRight's STP setup if you have reported via STP in other payroll software.
I'm wondering what's the exact error message received when the STP reports were rejected? I'd suggest going through this Help page for a list of common rejection errors and follow the applicable steps - Fix rejected reports and Single Touch Payroll.
Please feel free to let us know how if you have any further questions.
- ausnetworking3 years agoExperienced User
The error code helps thanyou. and I see that the problem is that its a new financila year so we dont actually need the BMSID at all.
Be nice if that was clearer early in the set up process. It is there but just not front and centre.
Yes this is the issue I ran into with the previous advice.
Just need to set up the STP again HOWEVER That menu option is not available.
If you can give me a heads up on this missing menu I be oblidged.
- CloverQ3 years agoFormer Staff
I'm glad to hear the error codes helps.
From your screenshot please select 'Single Touch Payroll reporting' which is at the bottom of the list, it will open up the Payroll Reporting Centre, go to the 'ATO settings' tab and you shall find the software ID on that page.
Please feel free to let us know if you have any other questions.
- ausnetworking3 years agoExperienced User
software ID is fine. I have that its where it shoul dbe.
My issue is that there is no option to set up STP.
It is not there.
- CloverQ3 years agoFormer Staff
By clicking on 'Single Touch Payroll reporting', if it takes you to the Payroll Reporting Centre page instead of the setup page, then it means you already have STP set up.
Could you please let us know why you are looking to set up STP again? What was the exact error message received when reports were rejected by ATO?
- ausnetworking3 years agoExperienced User
yes it was all set up thats what I was saying.
Turns out the ACTUAL problem was that Being a new financial year
we did NOT need to provide the BMSID. But as we did it created a problem.
So I needed to set the STP up again. But I could not find the menu!.
all good now thanks I will get it sorted.
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