Hi vulcanogelato,
Can you please provide a screenshot of the account created and the drop down of the pay from field not displaying the account. You can send these private message to me if needed.
Hi vulcanogelato,
Thank you for your post. In the Pay From Account field, you will need to select the account you're paying from. The banking details of the account you select will be included in the file you send to the bank for processing. I'd recommend checking that you've set the account up as per our help article record your bank account details.
Do let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hello Melissa
the bank account still doesn't appear in the pay from account
Hi vulcanogelato,
Can you please provide a screenshot of the account created and the drop down of the pay from field not displaying the account. You can send these private message to me if needed.
