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61600's avatar
61600
Contributing Cover User
3 months ago
Solved

Email payslips

Good morning,   We have changed our company email address and has updated it in MYOB, but the payslip still send via the old email address. How can make the payslip to be sent via the current email...
email
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  • Isaiah_C's avatar
    Isaiah_C
    3 months ago

    Hi 61600,

     

    If your emails are sent directly from AccountRight, they will be sent from an APP.myob.com email address, which can't be changed. However, you can set your "Reply-To" email address so that recipients can respond to your updated company email. For instructions on how to set this up, see Set up AccountRight to send emails.

     

    But if your emails are sent through Microsoft Outlook, the email address used will be whichever email address is set as the default in Outlook. See Sending emails using Microsoft Outlook for information on setting your default email address.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 months ago

Hi 61600,

 

If your emails are sent directly from AccountRight, they will be sent from an APP.myob.com email address, which can't be changed. However, you can set your "Reply-To" email address so that recipients can respond to your updated company email. For instructions on how to set this up, see Set up AccountRight to send emails.

 

But if your emails are sent through Microsoft Outlook, the email address used will be whichever email address is set as the default in Outlook. See Sending emails using Microsoft Outlook for information on setting your default email address.

 

Regards,

Sai

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