Employee Card Error
I am unable to process a payroll that should have been completed hours ago, because an employee card is coming up with an error. This has happened before and I know MYOB need to runa script, however ...
Forum Discussion
Hi Hayden,
The file is online at the moment.
Serial # 6048
Company ID: 15
Please let me know if you need me to close out, or do anything else for you to start this.
Hi NatToni
I've just run the script over the file now and it completed successfully and affected a few records, I'd say that should have worked.
Could you now close and re-open the software in order to see if this has fixed the error?
Hi Hayden,
It is working YAY!!! I can't believe I was on hold for nearly 3 hours and got it done quicker on here!!!
Also, do you know what has been affected?
Thank you so much for your help.
Great to hear NatToni
As for what specifically was affected I wouldn't know as the query only returns the COUNT of what was affected not necessarily the details of which record was affected.
That said, what the script does is remove any duplicated background values that might exist where there shouldn't be. You wouldn't be seeing those unless you looked in the background like I did and as this only deletes duplicates you should not have lost any information based on that script.
