Hi BooksForBiz
All run for you. If you have been using the company file around the time of this post do ensure that you close down and reopen the company file before trying to open that employee's card.
Good morning Steven,
The file is online – Last 4 digits of serial number is 4874.
We have had this issue before and I can assure you that if a payroll category was added to an employee card during a payrun the ‘Save Changes’ preference would definitely not have been ticked. I don’t even know why it is there if it causes these issues.
Thanks for your help.
Debbie
Hi BooksForBiz
All run for you. If you have been using the company file around the time of this post do ensure that you close down and reopen the company file before trying to open that employee's card.
Thank you Steven.
I also have another issue with the order payroll categories appear on the payslip - there is no order!
I am happy to send you one but do not want to upload here for provacy reasons.
Are you able to assist with this??
Debbie
Hi BooksForBiz
We are aware of a situation in some company files that the printing payroll categories in an unusual order on payslips. Typically, this does tend to be based on Record ID i.e. the order in which the categories were created, however, I've seen some other sorting being used instead of alphabetical or a more logical sorting. This is something that has been raised with the required team, as yet we don't have a solution timeframe for that one.
