Forum Discussion

Contributing User

3 years ago

Solved

Employee Onboarding - cannot view PDF

Hi,

I've been successfully using the Employee Self Onboarding system for quite a few employees now but it appears the option to View PDF for their entered details has disappeared. It's not in their Card file under Payroll Details or in the Superannuation tab to view the completed super choice form. Is this a glitch on your end or am I missing something?

ItaiMYOB
3 years ago
Hi Everyone.

Thank you for raising this issue.
I can confirm there is a bug which is causing this button not to show up in AccountRight desktop, which as you've identified, is not affecting the browser version.

Our development team has already rectified the bug, with the fix coming out at the next ARL upgrade in mid February.

I apologise for the inconvenience caused by this, but rest assured, it's definitely coming back :)

Regards

Itai

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ItaiMYOB
MYOB Product Manager
3 years ago
Hi Everyone.

Thank you for raising this issue.
I can confirm there is a bug which is causing this button not to show up in AccountRight desktop, which as you've identified, is not affecting the browser version.

Our development team has already rectified the bug, with the fix coming out at the next ARL upgrade in mid February.

I apologise for the inconvenience caused by this, but rest assured, it's definitely coming back :)

Regards

Itai
Flower5
Contributing User
3 years ago
I've just found it on the web version - pity it's not on the original version anymore as I don't use the web version often.
MReppel
Member
3 years ago
I also have noticed that this function has disappeared.

will it be comming back? I dont wan't to have to log into the online version every time I onboard someone.