Forum Discussion

MECAdmin's avatar
2 years ago
Solved

Employee pays showing nil balance

After upgrading to STP2 my pay processing is showing a nil balance when i go to pay employees.   I have to go in and put the hours in to calculate to pay. I used to show the minumum  38 hrs, which i ...
  • Tracey_H's avatar
    2 years ago

    Hi MECAdmin 

     

    Thanks for your post. The hours and amounts prefilled in Process payroll>>Employee pays comes from the employee card>>Payroll details tab>>Standard pay. I'd recommend checking the employee cards>>Standard pay, if the correct values appear click on OK to resave that information then check if this prefills in Process payroll.

     

    Let me know how you go.

     

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