Forum Discussion

Kingsley1's avatar
Kingsley1
2 years ago

Employee Self Onboarding

Has anyone had issues with the self onboarding saying "We couldnt send the invite to your employee. The business file may be missingrequired payroll information. Check the following and try again. -...
Celia_B's avatar
Celia_B
MYOB Staff

Hi PMC1108 

 

Thanks for your post and Welcome to the Community Forum.

 

Can I please confirm if you're still experiencing this? If you are, can you please Clear your AccountRight cache, refresh the page and try again. Or kindly post a screenshot of the error message. Make sure sensitive information is removed from screenshots before posting on the Forum. You can also check this Help Article: Employee Self Onboarding for more helpful information.

 

Let me know if you require any further assistance with this. I'm happy to assist you.

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Best Regards, 

Cel

 

crowleg's avatar
crowleg
2 years ago

i have the same issues

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