Forum Discussion

Kim_Green123's avatar
Kim_Green123
Experienced Cover User
3 months ago

Employee Self-Onboarding

I sent 2 new employees Self-Onboarding invitations but had to delete their cards before they responded as I needed to process a payrun.  Since then I have not been able to re-do Employee Self-Onboard...
Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hey Kim_Green123,

 

It’s worth reaching out to Flare directly so they can look into why employees can’t enter their banking details after the onboarding was interrupted. They manage the self‑onboarding side, so they’re best placed to check what’s blocking it and help get things moving again. For posting in the Community Forum, it can be a bit tricky to find, but the steps are: 

 

  • Click on Product Help & Ideas and look for your product 
  • Choose the board that best matches your question 
  • Type in your concern and click Publish.

 

Cheers,

Doreen

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