Forum Discussion

Nicol1's avatar
Nicol1
4 years ago

Employees address showing on bank recinciliation not their name

When we complete a bank reconciliation, the report is showing the payroll transactions with the employee's address not their Names. I am unsure how to fix this  
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi Nicol1,

     

    In this case, could you try entering the name of the employee via their card file under Payroll details > Standard pay > memo > enter employee name?

     

    Let me know how you go. 

Nicol1's avatar
Nicol1
3 years ago

Hi Sam_R

 

I tried that and it just showed up as pay cheque. Something in the background of our payroll or banking reporting is dropping the name and has the Payee as the address and not name. Cant figure it out and cant find what is directing this to happen

 

Nicol

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Nicol1,

 

In this case, could you try entering the name of the employee via their card file under Payroll details > Standard pay > memo > enter employee name?

 

Let me know how you go. 

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