Forum Discussion

sbee1's avatar
sbee1
3 years ago

End of year STP error

My June 30 2022 STP report was ACCEPTED WITH ERRORS.  I have tried to resend but myob says "The payment date falls within the lock period.  You can't record pays dated in the lock period".  Any ideas...
emilyc20's avatar
emilyc20
2 years ago

Hi Tracey, i'm not sure if the original posted has got a resolution on this; but our company's lock period is 1/06/2023, but I'm still getting the message when sending an updated STP event on phase 2 saying "The Payment Date falls within the lock period". Any idea how to fix this? 

 

Thanks.

Shane_Corbett's avatar
Shane_Corbett
Experienced Cover User
2 years ago

I had the same issue with the lock period being 31/12/22

 

Assume the file is trying to send payroll information for periods between 01/07/22 - 30/06/23 and it is impacted by any lock date in this range.

 

I turned off the lock period option completely, and then was able to send the update event.

 

Have now turned the lock period back on

  • emilyc20's avatar
    emilyc20
    2 years ago

    Thank you so much! Yes, this works for me too.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi emilyc20 

       

      Thanks for your post.

       

      Thanks for letting us know about this. Glad to hear the resolution provided by Shane_Corbett did work on your end. Please feel free to post again if you need further assistance.

       

      Best regards,

      Doreen

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