Forum Discussion

Kitty123's avatar
Kitty123
3 years ago

EOFY finalisation - no longer using MYOB

We stopped using MYOB in Sep 2021 and had been reporting STP via MYOB.  Our subscription ceased, although I still have read-only access to the file.   I realised last week that I can no longer go ...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello Kitty123 

 

To be able to finalise you will need to have an active subscription. Can you please send me a Private Message containing: 

  •  Serial number
  • Business name

 

  • Kitty123's avatar
    Kitty123
    3 years ago

    Hi ChrisMYOB 

     

    I have figured out the correct settings in my new software to report the correct opening balance from MYOB for payroll purposes so the Tax Ready figure for employees should be correct now.

     

    The problem now is that the MYOB figures still appear in the Income statement for employees with the "Not Tax Ready" status. 

     

    Is there a way to fix this without re-subscribing?

     

    Thank you

    • ChrisMYOB's avatar
      ChrisMYOB
      Former Staff
      3 years ago

      Hello Kitty123 

       

      Sorry for the delay in my response.

       

      Have you managed to resolve the issue?

       

      Is is showing as not tax ready from the My.gov account or from within the MYOB software? 

      Please let me know if you need further assistance.

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