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kristie1's avatar
kristie1
Contributing User
2 years ago

EOFY Payroll reports and reconciliation

The YTD verification report and the Payroll Summary report match for every category except superannuation guarantee. Why would these not match? I've checked against the payroll register and activity ...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi kristie1 

     

    Thanks for your response. 

     

    Payroll Activity Summary gets the figures from the pay runs recorded while the Payroll Register is from the employee's card file. If the Payroll Activity Summary already shows the correct figures, you can proceed in entering manually the missing figures to the employee's card file. To do this, go to Card File > Cards List > Employee tab > Payroll details > Pay History > You can change drop down option to year to date then enter the missing figures for Superannuation Guarantee. Once done, please send an update event again then check the reports again.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

kristie1's avatar
kristie1
Contributing User

Hi Doreen,

Thank you for your response.

I have checked the ATO reporting category and it is assigned correctly. I've sent an update event via STP as we're on STP Phase 2, and the payroll register report is still showing a zero SG amount for two employees who are no longer employed. The payroll activity summary shows the correct SG. Not sure how to proceed.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi kristie1 

 

Thanks for your response. 

 

Payroll Activity Summary gets the figures from the pay runs recorded while the Payroll Register is from the employee's card file. If the Payroll Activity Summary already shows the correct figures, you can proceed in entering manually the missing figures to the employee's card file. To do this, go to Card File > Cards List > Employee tab > Payroll details > Pay History > You can change drop down option to year to date then enter the missing figures for Superannuation Guarantee. Once done, please send an update event again then check the reports again.

 

Please let me know how it goes.

 

Best regards,

Doreen

  • kristie1's avatar
    kristie1
    Contributing User
    2 years ago

    Thank you Doreen,

    Everything matches now - thank you for your time!

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi kristie1 

       

      Thanks for letting us know about this. You are very much welcome. It's good to hear that it has been resolved. Please feel free to post again if you have further queries.

       

      Are you satisfied with the response provided ? YES or NO

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      Best regards,

      Doreen

      • Di1_AlbanyHill's avatar
        Di1_AlbanyHill
        Cover User
        2 years ago

        Hi,

         

        Payroll register and payroll activity reports are out of balance but the payroll register matches the payroll verification report.  I've narrowed it down to 1 employee but my problem is, I can't see the employee's card history as my client has already processed the 1st pay run in the new year.  I've logged my query with MYOB support who will contact me but support takes too long to get back and STP final event is due on Wednesday.  Any help is appreciated. 

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