Forum Discussion

myriam77's avatar
myriam77
Experienced User
3 years ago

ETP not on Payment Summary

Hi All,   We have 3 staff that were terminated this FY. All received ETP. These payments were showing on payment summaries in Phase 1, but have since been forced to move to Phase 2. All termination...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    HI myriam77 

     

    Thanks for your post. The Help Article, Wrong ETP values in STP reports, has detailed information on how to resolve this.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

HI myriam77 

 

Thanks for your post. The Help Article, Wrong ETP values in STP reports, has detailed information on how to resolve this.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

myriam77's avatar
myriam77
Experienced User
3 years ago

Work a treat. I had done everything except flag them as terminated in reporting centre. Mental note ETP doesn't show on payment summary until employee is terminated with ATO. 

Thank you 🙏 

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