Forum Discussion

MarkMichael's avatar
2 years ago

False Message - "AccountRight can't connect to the internet"

When we open one of our MYOB files we get the message "AccountRight can't connect to the internet"

 



The thing is - we ARE connected to the internet and everything works fine.

 

We've read the quite lengthy link in the error message and none of it appears to apply to us.

 

Is there anyway to make this message stop appearing?

 

(This only happens with one of our MYOB files - the others are fine)

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, MarkMichael

     

    Thanks for your post.

     

    In the meantime, you can disregard this message when it pops up. Since you were able to open the link already from the message and none of it applies to you, you can close the error message when it pops up.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, MarkMichael

     

    We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.

     

    Best regards,

    Doreen