Hi Paula3
Thanks for your post. If you want to process the termination pay in one pay transaction you will need to increase the unpaid leave hours by the amount accrued on normal hours paid. The entitlement balance in the employee card should be cleared to zero.
The Help Article, Processing a final pay, has detailed information you may find useful.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thank you very much for your reply.
When I record the hours, I add the hours in the Unused Annual Leave and Unused Long Service Leave Category and it says a warning : "paying this leave will result negative balance for the employee"
Current balance: 0.
Accrued this pay: 0.
Leave being paid: 121 (Tis is the amount I get from the entitlement balance report)
Projected balance: -121
Why the current balance is 0 if the entitlement balance and the YTD says that there are 121hrs of Long Service Leave for this employee?
See attached report
Thank you so much
Hi Paula3
Can you send me a screenshot of the employee card>>Payroll details tab>>Entitlements for that employee? And is that Entitlement detail report for the YTD? Does the Entitlement summary report have the same totals?
Hello Tracey,
Please find attached the screenshot.
It is the same totals
Thank you very much for your help.
Paula
Hi Paula3
You're very welcome and thanks for that screenshot. There is an issue currently being investigated by our developers where that warning message can display in error. The balances in your report and the employee card look correct so you may be getting that warning in error. Processing the final pay should clear the entitlement accrual back to zero.
I'd recommend processing that pay but don't send the STP report. You can check everything in the termination is correct and the entitlement balances are zero. If there's any issues you can delete and reprocess the pay. If all is correct you can send the STP report.
If the entitlement balances are incorrect please let me know so that I look into this further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
