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Intulife's avatar
Intulife
4 years ago
Solved

Funds Requested Super

I just noticed that my August super processed on 18/9 is still pending Funds Requested.  Please help to get this payment processed. Thanks
  • Sam_R's avatar
    Sam_R
    4 years ago

    Hi Intulife,

     

    One thing you could do to attempt to force the page to request a new status update from the servers is to go to Payroll > Manage Payments and then click the refresh icon on the top right.

     

    But if the payment has still not left your nominated bank account, please let me know and I will look into this for you. 

Sam_R's avatar
Sam_R
Former Staff
4 years ago

Hi Intulife,

 

One thing you could do to attempt to force the page to request a new status update from the servers is to go to Payroll > Manage Payments and then click the refresh icon on the top right.

 

But if the payment has still not left your nominated bank account, please let me know and I will look into this for you. 

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