Hi Greg-N-SMITH,
Thanks for your post. So I can take a look into this for you can you please provide a screenshot of the error message you get along with the window you're in.
Hi When I click on - Payroll - Payroll Reporting - (Get ready for STP Phase 2) Get started - (Preparing for STP Phase 2) Go to browser - (Preparing for Single Touch Payroll Phase 2) Check my payroll information - You don't have permission to access this page If you need to access this page please contact your administrator -
At - https://app.myob.com/#/au/f96a62ad-475f-45b1-9f4b-b258f083cd57/permissionDenied - as attached and - Read only - So I go and check - Setup - User Access - Manage Users- Click on ME with Active Tick - Administrator Role is Ticked - I am an Administrator as shown in the attached - As an Administrator why can't I access Get ready for STP Phase 2 ? HELP !!!
Hi Greg-N-SMITH,
Can you please send me a private message with the below details so I can take a look into this for you:
Hello Melisa_D
After many failed attempts I LoggedIn as usual and have now been allowed access to update info for STP Phase2 and Single Touch Payroll Reporting is now showing "Reporting on STP Phase 2"
ALL GOOD !!!
