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Greg-N-SMITH's avatar
Greg-N-SMITH
Contributing Cover User
3 years ago

Get ready for STP Phase 2 - You don't have permissions to access this page

Hi When I click on - Get started - in - Get ready for STP Phase 2 - You don't have permission to access this page  If you need to access this page please contact your administrator - and - Read only ...
Greg-N-SMITH's avatar
Greg-N-SMITH
Contributing Cover User

Hi When I click on - Payroll - Payroll Reporting - (Get ready for STP Phase 2) Get started - (Preparing for STP Phase 2) Go to browser - (Preparing for Single Touch Payroll Phase 2) Check my payroll information - You don't have permission to access this page  If you need to access this page please contact your administrator -
At - https://app.myob.com/#/au/f96a62ad-475f-45b1-9f4b-b258f083cd57/permissionDenied - as attached and - Read only - So I go and check - Setup - User Access - Manage Users- Click on ME with Active Tick - Administrator Role is Ticked - I am an Administrator as shown in the attached - As an Administrator why can't I access Get ready for STP Phase 2 ? HELP !!!

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Greg-N-SMITH, 

 

Can you please send me a private message with the below details so I can take a look into this for you:

  • Serial number 
  • Your full name and email address 
  • File name
  • GregNSmith's avatar
    GregNSmith
    Experienced User
    3 years ago

    Hello Melisa_D

    After many failed attempts I LoggedIn as usual and have now been allowed access to update info for STP Phase2 and Single Touch Payroll Reporting is now showing "Reporting on STP Phase 2"

    ALL GOOD !!!

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