Hi,
I have recieved this same message in the New finacial year run IE 1st July 2022.
I have 2 people who salary sacrifice an amount and both these names have the above errror message.
I tried entering as a positive amount, but then it increased the net pay so that didn't work.
My salary sacrifice is set up as Salary Sacrifice and RESC.
What should I do?
i had the same issue, i ended up just lodging as normal and when i went in to check the ATO had accepted my pay run
I have also just ignored the error message and recorded the payroll -- now sending to the ATO, but I assume it will be accepted as yours was.
Interestingly, the message appeared for all employees whose pay included Gross Payments (and Other Paid Leave in some cases) and a salary sacrifice deduction (either RESC or other benefits), but did not appear for an employee who has a salary sacrifice benefit but whose only income this fortnight was Paid Parental Leave. This may help the developers sort this out.
Mark
I had the same error I just went past the error and processed in accountright online the usual way, when I checked the reporting it says accepted.
