Forum Discussion

NatNat777's avatar
NatNat777
Contributing User
3 years ago

GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

The following error has appeared in our first payroll since updated to STP 2.   Error  - GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: C...
Tracey_H's avatar
Tracey_H
Former Staff

Hi AFU2 

 

As mentioned previously, processing salary sacrifice payruns in the AccountRight browser version is resolving this error for users.

 

Please let me know if you need further help.

Lisl's avatar
Lisl
Contributing User
3 years ago

Do i need to redo the whole pay run or can i just save it in the desktop version and run it on browser? Because I've tried to just save it and run online and it still fails! I have 120 employees that I can't redo their data and start from scratch - how do we fix this error without having to redo the payroll run information?

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