Our developers are investigating this error. In the meantime, reversing the salary sacrifice payrun and reprocessing in the AccountRight browser is resolving this error.
Please let me know if you need further help.
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Info for your Detectives who are working on this - only 4/8 of my FBT exempt salary sacrifice employees got this error.
I sent the rest of the employees through desktop as per normal and the 4 that errored via web browser which worked to send to ATO but wouldn't email payslips.
I also don't like the web browser version. I feel it is an inferior product for the end user, just ugly and doesn't have all the same information and basic features in payroll like being able to enter leave dates.
Hope this is helpful information.
