Our developers are investigating this error. In the meantime, reversing the salary sacrifice payrun and reprocessing in the AccountRight browser is resolving this error.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
I have had this same error this morning.
Have not tried it in the browser, just took out the salary sacrifice amount and the ATO accepted.
I find it strange though as we have two other employees who salary sacrifice also, and there was no error for them.
Will we be notified when this issue is fixed?
Hi Bombergirl
I actually processed all my pays normally, except the salary sacrifice employee.
I processed his through the web browser and it was accepted. It places it in a deduction category. Clearly, this feature needs to be added to the Desktop version, and is a failing of MYOB to not fix this.
