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NatNat777's avatar
NatNat777
Contributing User
3 years ago

GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

The following error has appeared in our first payroll since updated to STP 2.   Error  - GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: C...
Bombergirl2000's avatar
Bombergirl2000
Experienced User

I have had this same error this morning.

Have not tried it in the browser, just took out the salary sacrifice amount and the ATO accepted.

I find it strange though as we have two other employees who salary sacrifice also, and there was no error for them.

Will we be notified when this issue is fixed?

RP1's avatar
RP1
Contributing User
3 years ago

Hi Bombergirl

I actually processed all my pays normally, except the salary sacrifice employee.

I processed his through the web browser and it was accepted.  It places it in a deduction category.  Clearly, this feature needs to be added to the Desktop version, and is a failing of MYOB to not fix this.

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