Did the Single Touch Payroll report work OK after you pushed it through? I am having the same issue with one of my employees who sacrifice a % of their income rather than a set $ amount each pay.
Hi Caroline, Yes it seems that I was able to push through the report in the payroll reporting centre afterwards. And from what I can see - it looks okay now.
I have issues with the employee who has salary sacrifice only
The rest are ok. So i went to the salary sacrifice to take off the salary sacrifice and push it throug.
ACHI wrote:Hi Caroline, Yes it seems that I was able to push through the report in the payroll reporting centre afterwards. And from what I can see - it looks okay now.
Hi Caroline
no after hitting send again, my report is still setting at Not Sent - guess it will just sit there forever
I reversed the payroll transaction and processed through online web browser and this transaction seems fine
Hi
My report to the ATO was rejected after submitting from the Web version.
Hi
I have just processed my 3rd payroll for the 2023 payroll year. I have one employee that salary sacrifices 100% of salary. I have been submitting this person's payroll separately and it has been rejected all 3 times. What should I do?
Thanks!
I have also now processed my third payroll for the year. I have ignored the error message each time, pressed record and the ATO has accepted each of my payrolls.
However, on reviewing the STP Payrun Summary Report reports of the accepted payruns, it appears that:
- the salary sacrifice amounts for each payrun are shown as positive amounts, as they always have been since our conversion to STP Phase 2 in May 2022, and
- the YTD salary sacrifice amounts are shown in brackets (i.e. as negative amounts), but this is also as they always have been since our conversion to STP Phase 2 in May 2022.
I'm sure the tech people at MYOB are already aware of this, but wondered whether people using the web version to push through payroll reports have different outcomes (positive amounts for both current payroll and YTD, perhaps), or whether the outcome is the same (positive amounts for current payroll and negative for YTD) and they just don't receive the error message we get using the desktop version.
